Thought Leadership

Beneath the Surface—Individual Engagement Volatility

Employee engagement survey results are often measured and reported as an average score for particular groups and compared to results from previous years. However, aggregate methods distract leaders from an important fact: Engagement is an individual concept and experience. While group-level engagement is still necessary from a reporting perspective, measuring and analysing individual-level engagement data reveals crucial insights about what is really happening. How can organisations make best use of these insights?