HR Digitisation—How Can Digital Strategies Transform Employee Engagement?

To retain the right talent, HR digitisation has become increasingly imperative. Find out how you can adopt digital strategies and cloud solutions to engage employees today.

HR Digitisation—How Can Digital Strategies Transform Employee Engagement?

6 Oct 2015 by  Anand Shankar

Do you know that talent is a serious concern for CXOs in Asia Pacific?

According to Aon’s 2015 Global Risk Management Survey, failure to attract and retain the right talent is among the top 3 risks faced by organisations in the region.

At the same time, with over 6 connected devices per individual by 2020 and people spending more than 2.5 hrs on mobile devices daily, there is a radical shift in the way the world works—with HR digitisation at the forefront.

HR harness digital mindset infographic

The digital HR imperative

Clearly, a more aware and connected generation is a majority in today’s workforce. This workforce is used to a high quality digital experience while engaging with friends and family.  They demand the same consumer-grade experience from their digital HR experience, while working in and engaging with their organisations.

HR Managers, do you still use traditional modes of engagement? Do you want to transform employee experience to boost business results?

The effective use of digital platforms can dramatically improve learning outcomes. Research shows that the use of gamification techniques enable employees to learn more about new management subject areas and the roles they aspire for. It allows them to collaborate online with their peers, get instant feedback and be recognised for their achievements—all the while increasing their visibility as potential leaders.

It’s not just about investing in technology

Most organisations look at HR digital strategy as a mere adoption of expensive technology and platforms. Aon Hewitt research suggests that in relation to overall HR costs, Best Employers spend about 60% of what the average organisation does but achieve significantly higher people results. This balance of effectiveness and efficiency is achieved by rigorously planning for talent outcomes and driving agile linkages between programmes, technology, platforms and analytics.

Successful HR organisations today harness a digital mindset with a focus on 3 key anchors in their HR digital strategy.

  1. Provide a consumer-grade experience across the employee lifecycle facilitating on-demand access to information, greater collaboration, social learning and a direct linkage to ones aspirations.

  2. Move from integrated to unified talent management platforms based on one technology, one user experience and one data model with a focus on tracking progress of employees, rewarding them appropriately and giving them the tools they need to become successful.

  3. Adopt an analytics lifestyle which goes beyond just measuring things and benchmarking them against past data, to more predictive capabilities to help co-create business results.

In a nutshell, HR should be able to develop a clear vision for HR digitisation that takes a long-term holistic view of shifting capability needs, linkages across the talent value chain and the experience it promises. The vision should not only be clearly aligned with the overall business goals but should also be backed by a strong business case for technology investments.

Failure to adopt ‘Digital HR’ puts organisations at risk of being left out in the race to attract, retain and engage their employees for sustainable competitive advantage.
To enable digitisation of HR and development of effective HR digital strategy for clients, Aon Hewitt has partnered with Cornerstone, the leader in cloud based applications for Talent Management. This will help companies in Asia Pacific transform every aspect of their employee experience spanning hiring, on-boarding, performing, rewarding and retiring.

Start a conversation with us

If your HR function needs help to go digital to tansform employee experience and turbocharge engagement, get in touch with us today.

Anand Shankar

Anand Shankar is a senior partner with Aon Hewitt. He works with major companies, public-sector institutions and nonprofits to assist them navigate their business challenges. With more than 28 years of corporate and HR consulting experience, Anand is a trusted advisor to the C-suite across Asia-Pacific, Middle East and Africa. He helps them build talent excellence, develop critical capabilities, nurture future leaders and manage change. As the practice leader for Aon Hewitt for performance, reward & talent in the region, Anand is the chief architect for its regional portfolio of consulting services.

Get in touch
Mollie Kohn
Mollie Kohn
Sydney, Australia
Zelia Lim
Zelia Lim